How do I get support for my account?

If you are unable to find answers to your questions in the Wearsafe App or these help pages, you can contact our Customer Service and Technical Support Team using the Submit a Request link at the top of this page or by emailing [e-mail].

Our Support Team can call you to address your questions during operating hours, 9am to 5pm Eastern time Monday through Friday. Wearsafe does not have call-in phone support. We cannot process payment updates, purchases, or account deletions over the phone.