Businesses
Support for all business users and administrators
Setup & How-To
- Welcome to the Wearsafe Service!
- Text messages aren't being delivered
- Pairing my Wearsafe Tag failed
- How to disable SMS or email notifications
- How do I set up my Google Assistant device for Wearsafe?
- How do I set up my Amazon Alexa device for Wearsafe?
Wearable Devices
Wearsafe App
- Do I need to turn on location services on my phone all the time?
- Why does the Wearsafe App ask for multiple permissions?
- Why does the Wearsafe App need to be running in the background?
- What are the right settings for iOS?
- What are the right settings for Android?
- How much data does Wearsafe use?
General
- Where does Wearsafe Tag work?
- Who can use Wearsafe Tag?
- Do Contacts need to install the Wearsafe App or activate service?
- Will Wearsafe call emergency services, like 911, for me?
- What mobile phones are supported?
- Why does someone under the age of 13 years need parental consent to load the Wearsafe App?
Alerts
- A user's location is not provided or does not match their real location
- Delayed alert or alert not sent
- Do emergency service calls go to the center where the subscriber is?
- How do I access a closed alert?
- How do I send and close a Check-in or Red Alert?
- How will I know when someone is responding to my alert?